Data Collection and Storage Practices
When you open an account with us, we collect your mobile number, email, and the details you provide during registration. Every deposit you make through bKash, Nagad or Rocket generates a transaction record that includes the amount, timestamp, and payment reference so we can credit your
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wallet and resolve any disputes. We log your device type, IP address, and session activity to protect against unauthorized access and to improve how the platform loads on mobile. If you contact support, we keep a record of the conversation so we can follow up and
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train our team. We use cookies to remember your login state, language preference, and which game rooms you visit most often. All personal data is stored on secure servers with encryption at rest and in transit. We do not sell your information to third parties. We
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share transaction data with payment processors only to complete deposits and withdrawals, and we may disclose records if required by legal process in jurisdictions where the platform operates. Data retention depends on regulatory requirements and the nature of the record—active account data remains accessible while your
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account is open; transaction logs are kept for a minimum period to comply with financial record-keeping obligations; inactive accounts may be archived after extended periods of non-use. You can request a copy of your data, ask us to correct inaccuracies, or request deletion by contacting support.
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Deletion requests are honored except where we must retain records for legal or security reasons. Availability of services depends on your local law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.